Portfolio


An abbreviated look at my skills and experience.


 
 
 

Recent Experiences

Please note: Much of my work at my most recent roles is pending release, meaning what I can show is limited. Of course, I’m happy to share my experiences and accomplishments during interviews and presentation, within reason!

Meta (Facebook)

Thanks to my previous experience, I was able to hit the ground running at Meta as the lead content designer for the products I owned, conducting content audits for some of our flagship social experiences, participating in research trips, creating A/B tests for solutions for new features and much more. Additionally, I volunteered for regular bug-bashing for the Quest 2 user experience.

Unfortunately, my time was cut short, due to the layoffs in November 2022. However, I made the most of tenure at Meta, and have come out sharper and more experienced, thanks to the incredible teammates with whom I collaborated every day.

Note: Video sourced from Messenger.com. It’s inclusion to this page is solely to illustrate an application I worked on.


Note: Photo taken from one of my earliest drafts for a new UI, created during my exploratory phase.

eBay

I spent my eBay delivering high-impact content solutions for a wealth of upcoming, exciting changes for the overall user help experience. I joined as part of the then-new AI Domain, and actively drew from my experience with dynamic content and nonlinear design to create and push for major additions to the company’s multi-year content plan.

My contributions included, but are not limited to:

  • Wireframes and prototypes for a new help bot UI

  • New standardization practices for navigation and microcopy

  • Blueprints for a new dynamic content delivery method

  • Full content audits and removal of references to defunct features across US, UK and Australian markets

 

Highlights

Ikea Manual Digitization (POC)


U.S. Bank Mobile App retrospective

 
 

Prototypes

* Created strategy and copy.

 

UX Flows

User Flow : SYSN.png

* Created strategy, copy and contributed to design thinking.

 
Workflow_Spending_Plan_1.1 (1).png

* Created Strategy, copy and contributed to design thinking.

 
30DayFlow.jpg

First Drafts

 
 
0117_TOG_SYSN_Brainstorm_04.jpg
BLAB_5-3-1_Brainstorm.jpg
20190426_103948.jpg
 
 

Marketing sites & Landing Pages

I’ve written numerous marketing and customer landing pages for multiple companies. Each time starts the same—researching the audience and discovering the type of language they resonate with.

 
 

Content Strategy

My UX experience spans nearly every facet of the creation process, including research, object maps, prototypes, communication strategies and more. I’m adept at human-centered design and analyzing user feedback, all for the purpose of a better, more engaging product.

Below are some examples of my work, including PoCs and work that has gone live.

Email Communications.gif
 
 

Infographics, Design & Products

Quality content and engaging copy are integral to everything I touch. I always strive to go further than my last project and to know my subjects inside and out. From gaming preservation to alternative sports news to consumer privacy laws, I give it my all at every opportunity.

 

 

Video Production

Scripts. Interviews. Editing. Directing. I’ve worn many hats throughout my time in video production. Each production is treated with care and an understanding of what the viewer values.

 

 
 

Contact

Email: hello@jtdfels.com
Phone: 804 939 7045
Address: MINNEAPOLIS, MN